JobsTuesday, November 3
New York's unemployment system is offline for 9 to 12 days for an upgrade
The Today in Schenectady team
If you collect unemployment, the state shut off its online and phone services at 5 p.m. Monday, Nov. 2, for an upgrade. The outage is expected to last nine to 12 days, and you can't file new claims, certify for weekly benefits or access your account until it's over. Anything you filed before 5 p.m. Monday goes through as usual.
9 to 12 daysexpected outage of unemployment insurance services
Online and phone services went offline at 5 p.m. Monday, Nov. 2.
Sources: NEWS10 ABC, NNY360, Westfair Communications, WRGB
Payments will be delayed while the upgrade runs, and the state will notify customers when the new system, Unemployment Services, is up. Commissioner Roberta Reardon says the old one relied on technology more than 50 years old.
- Work search: keep completing three activities each week
- Tracker: your claim will show as pending or paid
- Phones: the new system works fully on a smartphone
- Businesses: NYS-1 and NYS-45 still file through Tax and Finance
“You will not lose any of the money that you are owed.”
The upgrade changes the system for more than 5 million users
- 5 million+
- users of the system
- 50+ years
- is the age of the technology being replaced
- 3
- work search activities a week to stay eligible
Sources: NEWS10 ABC, Westfair Communications, WRGB
Sources: NEWS10 ABC, NNY360, Westfair Communications, WRGB